You have questions. Safeway answers.

We know what happens to Safeway matters to you. We commit to listening and more importantly to responding. We will do our best to answer employee questions over time. Even to the tough questions. Our answers will be posted to this page.

Your Questions. Our Answers.

How are we going to get customers back in our stores?

This is our highest priority. If Safeway is going to be a leader again in the West, we simply have…

Customers still ask about the change in private label brands, what do we tell them?

The simple truth is that to deliver more competitive prices and keep products on shelves, we needed a single private…

In my store, we have people coming in and complaining that everyday items are missing. How are we addressing this?

This has been a complaint from customers and from employees. We understand how frustrating it is to have a customer…

Have a question? Let us know.

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