Committed to our customers: ScripTalk audible prescription reader now at Safeway

As we continue building an inclusive environment in our stores, we’re incredibly excited to share that ScripTalk will now be available in Safeway pharmacies across Canada.

“Scrip Talk is a breakthrough in the way we provide care to patients who struggle with low vision or anything that gets in the way of reading their prescription labels. It makes us better prepared to prevent medication errors which are unfortunately more common amongst patients who are visually impaired or have difficulty reading. We have visited numerous optometrists’ offices in and around our Safeway location to let them know we offer this service and the response from them all is overwhelmingly positive. I am looking forward to incorporating ScripTalk into our daily pharmacy practice.” Said Sheneez Virani, Staff Pharmacist, Safeway Pharmacy 8904, 111th Street & 51st Avenue, Edmonton AB. 

ScripTalk audible prescription labels enable blind, low vision or print-impaired pharmacy patients to hear important prescription label information free of charge. With ScripTalk, pharmacists code prescription labels with RFID (Radio Frequency Identification technology). Patients can then use a small, hand-held, base prescription reader called the ScripTalk Station Reader, available free of charge, to hear important prescription information and instructions read aloud.  Patients can also access talking prescription labels by using En-Vision America’s mobile app.

“We’re proud to offer ScripTalk at all of our pharmacies across the country. ScripTalk is an easy-to-use yet innovative technology that is breaking barriers for those who are blind, have experienced vision loss, or are otherwise not able to read vital prescription information,” said Jim Johnston, Vice President of Operations In-Store Pharmacy, Sobeys Inc. “With this technology, we’re empowering our patients to independently manage their medications safely at our pharmacies, in their homes, or wherever they may be.”

Speak to your local Safeway Pharmacy team for more information on how ScripTalk is another example of how we differentiate ourselves from all the other choices customers have and can help us better serve our customers every day.

February 13, 2020

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