The Employee Family Assistance Program is here to help

We know that delivering essential services to Canadians during a time of crisis can be challenging, to say the least. Plexiglass shields, physical distancing floor markers, cart sanitization after each use; all of these and many others have been put into place to make sure we are doing our part in protecting the health of our teammates and customers. We’re so proud of your commitment to our Alberta customers and communities in the face of unprecedented change.

Keeping this in mind, we recognize that this crisis can create anxiety and stress for all of us. Your health and well being is our very top priority, and prioritizing health also means supporting your mental well-being.

Mental health is just as important as your physical health and we’re committed to supporting you and your family throughout this difficult time and encourage you to use our Employee and Family Assistance Program (EFAP).

Our EFAP program provides you with tools to support your mental health and well-being through our EFAP provider, Morneau Shepell. You have free access to:

  • Telephone counselling
  • Video counselling
  • E-counselling
  • Online group counselling
  • Online tools and resources

You can access the Morneau Shepell Care Access Centre by calling (toll-free) 1-844-880-9142 or by accessing their services online through www.workhealthlife.com. Under “Get in Touch”, you can request services and e-Counselling, exchange messages with a counselor, or read the various articles and resources available to you. Don’t forget, you can always reach out to your Store Manager or Human Resources Business Partner for support, as well.

Thank you for your continued commitment to one another and our customers. Your health and well-being will continue to be our very top priority, and we’ll get through this, together.

April 29, 2020

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