Updated Frequently Asked Questions

Many teammates have brought forward that the Union is holding a town hall on November 20 with a lawyer, so you can ask questions about legal actions being taken against Sobeys. In addition, many employees are asking us what the next steps are. Please know that we have provided your Union with dates to meet. We are getting concerned because your Union has not yet confirmed any dates with us. We are confident that we have the ability to reach a deal that works for all employees; including employees who are not at top-rate or overscale. This is why it is in the best interest of all employees, for the Company and the Union to meet.

Listed below are some questions that employees have been asking us. Working with the Company’s legal counsel, we are answering your questions below. We encourage you to attend the Union’s town hall to ask questions, as well as to urge your Union to meet with the Company.

Q: Can the Company and the Union agree to extend the Collective Agreement before it expires in August?

A: Yes, we can extend the Collective Agreement now, provided both parties agree to negotiate.

Q: Can the parties finalize the 2023/2024 wage rates for top-rated and overscale employees as part of those negotiations?

A: Yes. The parties can finalize those wage rates as part of their negotiations instead of continuing with the Court proceedings and potentially having to do another Final Offer Selection (FOS) arbitration.

Q: The Union keeps asking if I am prepared to go on strike and implying that the strike can occur after the Company rolls back wages on January 26, 2025. Does this mean a strike will happen on January 27, 2025?

A: No. Regardless of whether an agreement to extend the contract is achieved or not, you are unable to legally go on strike on January 27, 2025. As a reminder, the Collective Agreement does not expire until August 9, 2025. Any strike before then would be illegal and the consequences of participating in this type of illegal strike activity would be discipline (up to and including the possibility of termination) and potential damages against the Union.

Q: Can the Union call a strike after the Collective Agreement expires in August to restore the 2023/2024 wage increases that were overturned by the Judge?

A: No. The Union cannot call a strike to restore the 2023/2024 wage increases. The Union can only call a strike to determine what will be included in the new Collective Agreement (i.e. the wage rates for 2025 and going forward). If the parties cannot agree on the 2023/2024 wage increases, they will have to continue with their Court proceedings and potentially conduct a new FOS arbitration.

Q: The Union has advised that they are appealing the Judge’s decision to the Court of Appeal. What is the Court of Appeal?

A: The Court of Appeal is the highest level of Court in Alberta. It hears appeals from decisions made in the lower Courts, such as the Judge’s decision on the Company’s Judicial Review application.

Q: How long could it take for the Union’s appeal to be heard and decided by the Court of Appeal?

A: There is no set timeline, but it could take up to a year for the appeal to be heard and even longer for it to be decided.

Q: Is the Court of Appeal the last step in this process?

A: Unfortunately, no. If either party is unhappy with the decision of the Court of Appeal, they could seek leave to appeal to the Supreme Court of Canada. The Supreme Court of Canada would then have to decide whether it would hear the matter. This would likely take many more months.

To see additional FAQs shared previously with teammates, click here.

Safeway Judicial Review: Frequently Asked Questions

Teammates,

We have been receiving many questions since our last Safeway Talks communication. Many employees are asking why the Company challenged the November 20, 2023, Final Offer Selection (FOS) decision, in the first place. As we have mentioned previously, the FOS decision put significant financial pressure on our business and if left unaddressed, would have continued to impact the competitiveness and long-term viability of Safeway.

The FOS decision was overturned in part because of inaccurate and irrelevant information submitted by your Union. The court recognized that the Arbitrator’s wage decision was “based on facts not supported by the evidence.” Further, the judge recognized that the Arbitrator’s decision was “unreasonably” based on market comparators of which “none are part of Sobeys’ competitive climate.” 

We had no choice but to take action on the FOS decision to protect the Safeway business.

We have contacted your Union and provided a number of dates for the parties to meet and discuss a resolution that could benefit all parties.

We urge you to fill out the Union’s survey; encouraging the Union to meet with the Company.

We are confident that we have the ability to reach a deal that works for all employees; including employees who are not at top-rate or overscale. This is why it is in the best interest of all employees, for the Company and the Union to meet.

We will continue to keep you updated as we proceed. In the meantime, here is an FAQ document that addresses the questions that have come to our attention.

Frequently Asked Questions – Alberta Safeway Judicial Review Next Steps

Q: What is a Final Offer Selection (“FOS”) and how did it affect me?

A: Final Offer Selection (FOS) is the legal process that was written into the Collective Agreement after the last round of negotiations. The language in the Collective Agreement was agreed to by the Union and the Company and was ultimately ratified by employees in 2020.

The FOS language in the Collective Agreement states that if the Company and the Union are unable to come to an agreement regarding top-rate and overscale wages for the 2023 and 2024 wage reopener, an Arbitration will occur. The Arbitrator essentially acts as the ‘judge and jury’ and must choose between the Union’s wage position or the Company’s wage position.

The Final Offer Selection Decision came out on November 20, 2023.

 

Q: What is a Judicial Review and why did the Company pursue it?

A: A Judicial Review is an application to the Court to have an arbitration award overturned.  We challenged this award because the FOS decision put significant financial pressure on our business and if left unaddressed, would have continued to impact the competitiveness and long-term viability of Safeway.

The Judge overturned the FOS decision in part because of inaccurate and irrelevant information submitted by your Union. The court recognized that the Arbitrator’s wage decision was “based on facts not supported by the evidence.” Further, the Judge recognized that the Arbitrator’s decision was “unreasonably” based on market comparators of which “none are part of Sobeys’ competitive climate.” 

We had no choice but to take action on the FOS decision to protect the Safeway business.

 

Q: What did the Court order?

A: The Court overturned the FOS decision and ordered the FOS be reheard. In the Judge’s ruling, he specifically noted that the Arbitrator unreasonably based the decision on market comparators which were not part of our competitive climate. In addition, the Arbitrator based her decision on inaccurate information provided by the Union with respect to one of our competitors.

 

Q: If the Company reverts wages back to pre FOS rates, can they legally collect the over payment and for what period of time?

A: Yes. With the overturn of the FOS decision, it means the decision is no longer in place and the Company can revert wages to what they were prior to the award. In addition, the Company can collect the over payment from August 2023 up to the date of the Judicial Review (October 18, 2024).

 

Q: The Union has stated they are appealing the Judge’s decision, what does this mean?

A: The Union has made an application to the Court of Appeal. This means that another hearing will take place. The Union is asking that the Court of Appeal reinstate the Arbitrator’s ruling or, in the alternative, have the FOS go back to the same Arbitrator.

 

Q: How long can the Appeal process take?

A: Hearing dates for matters such as these typically take a long time to get booked. Our best guess is that we will be booking dates into the fall/winter of 2025. This is yet another reason why we believe it is in the best interest of all teammates for the Company and the Union to meet to discuss a resolution that could benefit all parties involved.

 

Q: Who are the relevant competitors for Safeway in Alberta?

A: There are many competitors in Alberta in the grocery industry. In the full-service grocery segment, the major competitors are Sobeys, Safeway, Walmart, Real Canadian Superstore, Co-Op and Save On, amongst others.

 

Q: Why isn’t Metro in Ontario a relevant comparator?

A: Metro operates grocery stores in Ontario and Quebec. They do not compete in the Alberta grocery market.

 

Q: When is the earliest that bargaining for a new Collective Agreement could commence?

A: The parties can voluntarily agree to commence bargaining for a new Collective Agreement at any time. But the only way one party can force the other to the table is by serving a notice to commence collective bargaining. The Collective Agreement provides that the earliest either party can serve notice to commence collective bargaining is 120 days prior to the expiry of the Agreement (August 9, 2025), which would be April 11, 2025.

 

Q: When is the earliest a strike could occur?

A: A legal strike can only take place after a legal strike vote has occurred. A legal strike vote can only take place after all of the following has occurred: a notice to commence bargaining has been provided, the Collective Agreement has expired (August 9, 2025) and bargaining has occurred.

 

Q: Will the Company revert wage rates and take back overpayments?

A: We need to act quickly to address this challenging situation. We have advised UFCW 401 that we will hold off on taking any action on wages until January 26, 2025 in order to provide time for the parties to find a solution. If one cannot be found, the wages would revert on January 26, 2025 and the Company will seek to collect the overpayments.

 

Q: How will the collection of the overpayments work?

A: The Company will follow its normal process of sending individual letters to employees, outlining the overpayment and providing various options for repayment.

 

Q: I don’t want my wage rate to change or an overpayment to be collected, what can I do?

A: It is very important you speak with your Union representative and encourage them to negotiate with the Company.

We urge you to fill out the Union survey; encouraging the Union to meet with the Company.

 

 

Safeway Reaches Out to UFCW Local 401

Teammates, as we shared with you, a judge overturned the 2023 Wage Reopener decision and ordered that the matter be heard again in a new arbitration.

The decision was overturned in part because of inaccurate and irrelevant information submitted by your Union. The court recognized that the Arbitrator’s wage decision was “based on facts not supported by the evidence”. Further, the judge recognized that the Arbitrator’s decision was “unreasonably” based on market comparators of which “none are part of Sobeys’ competitive climate”.  

The Arbitrator’s original decision may only apply to those at the top of the scale or higher, but it has already put financial pressure on our business and if left unaddressed, will impact the competitiveness and long-term viability of Safeway, creating risk to teammate hours and jobs.

We know this is tough news to hear and this isn’t something we are taking lightly. This is why we have reached out to your Union asking them to meet with us. Please see below the letter sent to UFCW Local 401. We really hope UFCW 401 cares about what matters to you and that they make this a priority so we can find a path forward that works for everyone.

______________________________________________________________________

November 3, 2024

 

Re: Alberta Safeway

To: Thomas Hesse, President, UFCW Local 401

 

Tom,

We appreciate you responding to our request to meet. As we discussed in our meeting this past Tuesday, it’s clear that the Arbitrator’s decision has put financial pressure on our Safeway business and if left unaddressed, will continue to impact our competitiveness and long-term viability, creating risk to our teammate hours and jobs. Like we talked about, the company has no choice but to act quickly to protect the Safeway business.

This letter is to re-confirm that we would like to meet with Local UFCW 401 to work on a path forward.  While we are in discussions and as long as we are working together we are prepared to hold off on reverting wage rates and collecting the overpayment from team members until January 26th, 2025. We are hopeful that between now and January 26th, 2025, we are able to reach a fully ratified settlement that addresses the wants of our teammates and the Company’s significant competitive disadvantage. As we discussed, we will need to be focused to a very limited number of topics, including the extension of the collective agreement. Our labour relations team is prepared to meet and we have cleared our calendars to meet with you. Below we have provided all the dates we are available.

  • November 12th, 13th, 14th, 15th
  • November 18th, 19th, 20th and 21st
  • December 9th ,10th, 11th, 12th, 13th
  • December 16th, 17th, 18th, 19th, 20th

Timing is critical and we must find a solution that works for everyone.

Decision Made: Challenge of the Wage Reopener Ruling

As you are aware, we challenged the Arbitrator’s ruling on the Wage Reopener and we’re committed to keeping you informed on the process. As a reminder, we challenged this ruling because it put us in an uncompetitive position in the Alberta market, with top-rate wages more than 8% higher than our major competitors. We had no choice but to continue to work through the process to protect our Safeway business.

Today, we received news that the Judge determined that the Arbitrator made multiple errors in their decision, including the error of relying on wage settlements that were not part of Safeway’s competitive environment and information that was factually incorrect.  As a result, the Judge has overturned the Arbitrator’s decision and has ordered that the matter be heard again in a new arbitration.

The court recognized the errors and we are optimistic that the new Arbitrator will focus on the Alberta market and the competitive landscape in which we operate.

We recognize that this decision will cause uncertainty for our top-rated teammates. We assure you that we will share more on our path forward in the coming days.

Let’s fundraise — our Family of Support checkstand campaign starts today!

Today we kick off our fifth annual Family of Support fundraising campaign (September 19 – October 6) in support of Canadian children’s hospital foundations.

Since 2020, Family of Support has raised and donated $17 million to 13 children’s hospital foundations. These funds have helped to:

  • add dozens of treatment spaces
  • train nearly 13,000 mental health professionals and community care providers
  • treat and assess over 150,000 children and youth

These assessments are the first step to help connect kids with the right support, while the training of providers helps ensure sound, evidence-based care. The number of patients served reflects our commitment to support our partners as they meet the surging demand for mental health care.

Watch our revamped Clear the Clouds TV spot that shares the difference we’re making. These aren’t just numbers or stats — these are lives changed.

A big thank you to you, our Safeway teammates, for leading the charge in raising crucial funds to help provide mental health support for kids when they need it most. Every dollar raised will stay local, directly benefiting children’s hospital foundations in your community.

We’re so grateful for everything you continue to do to make this campaign a success!

Resources:

  • Learn more about Family of Support at familyofsupport.com.
  • Sign up year-round for our Healthier Tomorrows Giving Program, where you can donate directly from your paycheque to your choice of over 30 charities, including the 13 children’s hospital foundations we’re supporting through Family of Support.
  • Your wellbeing, and the wellbeing of your family, is so important to us. If you’re feeling overwhelmed or need support, please visit sobeysmentalwellbeing.com. For immediate help, text WELLNESS to 741741 or call 911 if you or someone you know needs urgent assistance.

Why challenge the Arbitrator’s ruling?

As shared with you in August, top-rated teammates were awarded their second wage increase. This said, Safeway continues to challenge the Arbitrator’s ruling on the Wage Reopener, and there may need to be difficult decisions taken.

It can’t be reiterated enough that the wage increases for top-rated teammates have negatively impacted the profitability of the stores and resulted in many locations becoming unprofitable. Safeway is now in an extremely uncompetitive position compared to the rest of the Alberta grocery industry.

As a result, the organization is required to assess if further action is needed to address this challenging position. All options are being considered including closures, conversions, and hours reductions — any of which could result in the potential loss of jobs.

Having to make any of these choices would be extremely difficult, and the organization doesn’t take the evaluation process lightly given the potential magnitude of impact. It’s because of this reluctance to make any of these tough choices that Safeway has no other option than to continue to challenge the Arbitrator’s ruling.

Further updates and details on the judicial review process and any difficult choices that must be made will be shared with you.

Safeway Talks Scene+ Points Giveaway: September 23 – October 13

Signing up for the first time? Click here!

Already registered and want a shot at winning? Click here!

 

What’s up for grabs? You have the chance to win 5,000 Scene+ points!

Fifty (50) lucky Safeway teammates will be randomly selected, and their Scene+ points will be deposited into their account.

Click here for full contest Rules and Regulations.

Good luck!

NO PURCHASE NECESSARY. Contest runs from September 23, 2024 and ends on October 13, 2024. Open only to Safeway Teammates who are Safeway Talks members and legal residents of Alberta who have reached the minimum legal working age in their province of residence on the date that they entered the Contest. There are fifty (50) prizes to be won. Each prize consists of one (1) 5,000 Scene+ points (ARV $50.00 (CAD) each). The prizes have no equivalent cash value, are non-transferrable and no substitutions will be made. Correctly answered skill testing question required. Odds of winning depend on the number of eligible entries received.

Last chance! Share words of encouragement for our athletes to win a Feed The Dream lunchbox!

As the much-anticipated Paralympic Games kicked off last Wednesday, we picked things back up with our Feed The Dream lunchbox contest. And in the midst of all the excitement, our Team Empire Paralympic athletes have earned three medals so far!

If you haven’t entered the Feed The Dream lunchbox contest yet, this is your last shot! You have until the Paralympic Closing Ceremony on September 8 to share words of encouragement for our Team Canada Paralympic athletes.

Just head on over to the Teammate Hub to enter today!

And remember, if you entered the contest during the Olympic Games, but haven’t yet won a lunchbox, you’re still in the running to win (no need to enter again!). Following the Paralympic Games, 500 additional lunchboxes will be randomly awarded, on top of the 500 given out during the Olympic Games.

While you’re on the Teammate Hub, don’t forget to:

  • Read the heartfelt notes of support written by your own teammates.
  • See what our Feed The Dream Correspondents are up to in Paris and follow along on their journey.
  • Take our monthly Trivia Challenge. You could score yourself a Lululemon Team Canada prize pack or Scene+ points.

Good luck, team!

The Paralympic Games are on! Don’t miss your last chance to WIN a Feed The Dream lunchbox!

It’s time to get loud and proud once again! The Paralympic Games (August 28 – September 8) have begun — and we can’t wait to watch our Team Canada and Team Empire Paralympic athletes, like Stefan Daniel and Kamylle Frenette, compete for a coveted spot on the podium.

Here at home, you too, have a chance to win big! We’re sure you’ve heard the buzz about the Feed The Dream lunchbox contest by now and that we’ve awarded 500 lunchboxes to date. Want to get in on the action but haven’t entered yet? Well, lucky for you, there’s still time.

All you have to do is head on over to the Teammate Hub and submit a note of encouragement for our Paralympic athletes.

And don’t worry — if you entered the contest during the Olympic Games, but haven’t yet won a lunchbox, you’re still in the running to win (no need to enter again!).

While on the Teammate Hub:

  • Have a look at the heartfelt notes of support written by your colleagues.
  • Check out our digital scrapbook, A View from the Games, to see what our correspondents are up to at the Paralympic Games.
  • Take our monthly Trivia Challenge, too. You could also score yourself a Lululemon Team Canada prize pack or Scene+ points.

Good luck…and let’s get ready to cheer on Team Canada!