Customer Leafletting by the union will only hurt all of us!

Yesterday, UFCW 401 was on site at some Safeway locations in Alberta handing out misleading, incorrect and distracting information to our valued customers. UFCW 401 asked customers to tell employees they “stand with them in their efforts to save Safeway”.

Safeway would like to tell employees and store managers that we stand with you to win our customers back. We’re investing in marketing, community development and merchandising efforts to help improve our stores and our brand. We’re committed to improving our business so we can all have a stronger tomorrow. And most importantly, we’re proud of our store employees who work so hard to serve our customers in our stores each day.

We are sorry that our employees and customers had to deal with this distraction from UFCW 401 at our stores. Our grocery stores are integral to the communities they serve. It’s unfortunate that this activity by UFCW 401 is distracting us from our goal.

Customer distractions like this will only turn our customers away at a time when our store teams are working so hard to win back our customers. We have been transparent with UFCW 401 about the challenges we’ve been facing as a company. It’s no secret that our Safeway stores have been struggling. We know that employees are working hard to turn things around and we truly appreciate everyone’s hard work and effort.

Let’s work together

We’re back at the bargaining table today with UFCW 832. We’re working hard to get an agreement that will help us compete in the Manitoba market.

One of the biggest challenges we face is that it costs us more than our competitors to run our stores. We need competitive operating costs if we’re going to compete.

We also need to ensure we can start the conversation on the right deal to bring FreshCo. stores into Manitoba to allow us to compete in the quickly expanding discount market.

There is a lot of hard work ahead but we are hopeful that we can come to an agreement that will work for everyone.

We look forward to working with UFCW 832 to find the right solutions to secure a strong future for all of us.

UFCW 1518 is not helping us build a strong future, we all need to work together

We want to set the record straight on the incorrect statements made by UFCW 1518’s leadership.

Store closures are not lockouts

UFCW 1518 is incorrectly stating that the recent store closure announcements in BC are a lockout by Safeway. The reality is, these stores have been struggling for quite some time and would have closed regardless of the outcome of our current negotiations.

UFCW 1518 backed away from the tough conversations

Since June of last year, we tried to sit down with UFCW 1518 to review stores that were facing financial difficulty to keep stores open and save jobs, under a process set out in the collective agreement. Unfortunately, the union would not engage in that process. Our company can no longer operate stores that are losing money without a sustainable plan for the future.

UFCW 1518’s actions will drive customers away from our stores

Lately, UFCW 1518 has been handing out materials to customers that diminish our brand and credibility with customers. They have launched campaigns in the public eye focused on turning employees and customers against Safeway.

Tell your union representatives that the only way we can improve conditions is if we work together and allow our store teams to do what they do best, proudly serve their customers and communities. Negative publicity will only drive customers away.

We can only continue to strengthen our stores if we work together

We need a new labour deal that allows us to set solid terms to continue operating our Safeway stores in BC. We have a long history of working with our employees to face many challenges in this tough retail environment. As you know, we have faced some of our most difficult challenges during the recent ownership change. Every member of our team, in and out of our bargaining units, worked hard to address those challenges and we are seeing improvements. We can’t thank you enough for all you’ve done as part of this process.

FreshCo provides us with a unique opportunity to strengthen our business

FreshCo is an exciting opportunity that will provide jobs and strengthen our company overall. UFCW 1518 needs to work with us to reach a new agreement that will allow us to open FreshCo.

To solve the problems we are facing now, we need to roll up our sleeves and work together, as soon as possible.

As always, if you have any questions you can ask us here on Safeway Talks or talk to your store manager. Keep checking www.safewaytalks.ca for updates on this and other issues.

Taking the first step to work together and bring FreshCo. to B.C.

In our ongoing talks with UFCW 1518, we have made it clear that we would like to start discussing a new collective agreement for our FreshCo. discount grocery stores in British Columbia.

We hope that this discount option could help provide jobs for many Safeway employees who may otherwise be impacted by the store closures that were announced for May of this year.

We have a real opportunity to provide our customers with the shopping experience they are looking for with our FreshCo. banner. This is an exciting opportunity for all of us.

To get there, we need the right terms in our collective agreement. We have worked hard to engage with the unions in B.C. to discuss a discount banner collective agreement, but haven’t made any progress. Because of that, we have sent the respective unions a letter formally announcing our intention to see a new collective agreement for our discount stores. We are using the “New Banner” process in our current collective agreement to kick-start these discussions.

We need to get these conversations underway now. The longer we wait to begin these talks, the more customers we risk losing to our competitors. Delays are bad for our business and bad for our team members.

We look forward to bringing FreshCo. to British Columbia. By working out these tough issues together, we can move ahead to a more stable, successful future for our company.

Stay with us on SafewayTalks.ca for up-to-date information on B.C. negotiations.

Let’s Get It Done Together

We’re back at the bargaining table with UFCW 1518 in Vancouver this week to get an agreement in place for our valued team members.

Our goal is to negotiate a fair deal that will work for everyone. The grocery industry is more competitive than ever, and we need a new agreement that will allow us to face these challenges head on, together.

In recent years our competitors have added more than two million square feet of store space across the province. That’s equal to approximately 57 Safeway stores!

Much of this new store space is occupied by discount grocery banners. More than half of all grocery shopping now takes place at discount stores like No Frills, and Walmart Supercentres. If you’ve shopped in one of these stores, you know they don’t look much like a traditional Safeway.

That doesn’t mean we aren’t committed to our Safeway stores. It means that to compete we need to provide our customers with more options so they continue shopping with us.

One of the biggest challenges we face is that it costs us more than our competitors to run our stores. We need competitive operating costs if we’re going to stay in business. And most importantly we want to be in a position to introduce our exciting new FreshCo. stores into the province to take on the competition.

It’s important for you to understand some of these facts so that you understand why we have to take action to save jobs and keep stores open.

We love our community in British Columbia and look forward to a bright future here. We’ve expanded and remodeled beautiful new Safeway Extra stores in Dawson Creek, Burquitlam and Willowbrook in Langley and recently renovated the Shaughnessy Station location.

We look forward to working with your union to find the right solutions to secure a strong and exciting future for all of us.

Keep checking in with us at www.safewaytalks.ca for updates. Don’t forget to sign-up to receive email updates at Safeway Talks.

Celebrating Saskatoon’s Newest Safeway- Lawson Heights

After weeks of hard work, an exciting ribbon-cutting ceremony and a $1,000 presentation to Special Olympics Saskatchewan, our new Safeway store is now open as of February 2nd, 2018.

Congratulations to the Safeway Lawson Heights Team, 210 members strong!

In this 60,000-square-foot store, customers are treated to innovative departments and products, including full-service floral, seafood and meat departments, expanded bulk foods, stone oven pizza, a carving station, pet boutique and Starbucks. We also feature an expansive Health and Wellness Department, fresh bakery and produce, along with the health care professionals in the Pharmacy.

The most important feature of the new store are the valued full-service employees and the customer experience they provide to each shopper. The Lawson Heights store reflects our commitment to bring fresh food and healthy choices to our communities, with the great Safeway customer service that can be expected at all of our locations.

In this rapidly changing grocery industry, this location is an example of how we are committed to building successful stores, synchronized with changing consumer needs. We are proud of our commitment to the Safeway brand and the communities we serve.

By working together and strengthening customer loyalty, we support our livelihoods at Safeway.

Stay informed at www.SafewayTalks.ca

Bargaining Update: Safeway supports Vince Ready’s recommendation for Saskatchewan, RWDSU facilitates vote

After careful review, Safeway is in support of the recommendation put forward by mediator Vince Ready. While the deal includes terms that will increase costs at a time when cost control is so important, we have reviewed the proposal in detail and are able to support the recommendation.

Here are a few reasons why we support Mr. Ready’s proposal:

  • The deal is a reasonable compromise which allows us to move forward collectively.
  • It includes wage updates to align with current industry standards.
  • It includes benefits and policy updates to support employees.
  • It accounts for operational changes, like introducing third-party kiosks that will help our stores remain competitive in the challenging grocery market.
  • It includes the ability to negotiate with the union, new terms and conditions that are appropriate when converting any store to a new banner. As we begin our expansion of the FreshCo Discount banner into Western Canada, this will allow us to work together to shape the agreements within each of these new stores.

It’s no surprise that our Safeway stores in Saskatchewan and across Western Canada have been struggling under high operating costs. We’ve been losing money and can no longer afford to do so without a clear path forward.

We need solid collective agreements in place that meet the needs of our employees and allow us to operate with lower costs and more flexibility to beat our competitors and address changing customer needs.

Together we can provide a collaborative work environment, grow the business and exceed our customer’s expectations.

RWDSU has scheduled meetings to discuss the proposal with members and give you a chance to vote.

We hope you will have your say on voting day.

Check in with us here at SafwayTalks.ca for updates.

Mediator recommendation under review

Last week, we reached out to let you know that we received Vince Ready’s recommendation for your collective agreement in Saskatchewan.

In an effort to keep you informed, I want to provide you with an update that the company’s evaluation of Mr. Ready’s report is on-going.  There are a number of Mr. Ready’s recommendations that will increase our operating costs and we have to take this into consideration at a time when cost control is so very important.

As every jurisdiction is different, we always apply a local lens to these agreements to ensure the terms put in place allow us to operate viable stores that help secure a strong future for all of us. We are taking our time to do what is right and review the recommendation carefully. It is important for us to carefully examine all aspects of Mr. Ready’s report in order to understand the impact on our business.

Soon, I will provide you an update and more details to your Store Manager.

Thank you for your patience and for your hard work in our stores each and every day. We need to remain focused on exceeding each customer’s expectation in this very competitive industry.

As always, stay tuned to SafewayTalks.ca

Thank you

Scott Chollak,
Vice President
Division Head, SK, MB, ON

We’re heading back to the bargaining table

We’re back at the table with UFCW 832 this morning to work together for a deal that will save jobs and keep stores open across Manitoba.

As we move forward with the bargaining process, we want to keep you fully up to date.

In our last meeting with UFCW 832, the union set out their proposal and it was clear we have a long way to go before we can find common ground. We look forward to addressing these issues this morning and in the weeks to come.

It’s a tough time for the grocery industry and rising competition is only making things tougher. The way we’ve been operating our Safeway stores just isn’t sustainable anymore. We have to get a labour agreement in Manitoba. Having a deal in place will allow the company to focus on the future and make decisions that will help our stores grow and give our staff the stability you deserve.

We’re committed to keep working to reach an agreement that helps preserve the future of our stores in Manitoba and as many jobs as possible. We look forward to working toward an agreement with your union.

Keep checking back with us at SafewayTalks.ca for up-to- date information on negotiations.

Why we’re working hard to get a new deal for UFCW 832 workers

More competition is headed our way. It’s not a secret that our competition is going through a large expansion. Save-On-Foods is planning to open 40 stores here in Manitoba and Saskatchewan.

Customers have more shopping options than ever before with No Frills and Real Canadian Super Stores as well as Costco and Walmart Supercentres.

One of the challenges our stores face is high operating costs – we have some of the highest in the industry. We need to get these costs in line so we can be in a position of strength to fight back our competitors and ensure stable jobs for our hard working people.

This Monday, January 29, we’re back at the table with UFCW 832 to work together to ensure we can provide good, stable jobs for our valued team members just like you.

We’ll share another update with you on www.safewaytalks.ca next week.