Why do we not charge a baggage fee in our stores?

From a sustainability perspective, we support reusable bags as the preferred option for customers to take their groceries home. In fact, our reusable ‘Bag for Life’ program encourages customers to purchase a reusable bag, and if that bag gets damaged in any way, we will replace it for free!

We also appreciate that our customers want choice and convenience when it comes to their grocery bags, so while many of competitors are now charging, we continue to provide single-use bags at no charge and reusable polypropylene bags for a minimal fee.

We are committed to providing an exceptional shopping experience for our customers including providing free single-use bags for our customers at Safeway. This is one of the ways we are differentiating ourselves from our competitors who charge for these bags and we believe our customers appreciate this service.

July 14, 2017

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