Online grocery shopping is quickly becoming the new normal, and success means staying competitive as the market evolves. According to a report from One Click Retail, Amazon’s online grocery sales climbed by almost 50% this year. And it’s not just non-perishable items anymore. Today, customers are becoming more comfortable buying household staples like milk and cream online too.
Our customers’ tastes are changing and we need to change with them to remain competitive. Online grocery shopping is a significant competitor that is taking more market share away from traditional bricks and mortar grocery stores. In order to grow our market share, we have to become even more innovative, more service oriented, more flexible to serve our customers and more cost effective than ever before.
Customers are telling us that they want more options to do their shopping. Giving our customers what they want is the best way to win them back and grow our overall business. One of the ways we will win them back is through our partnership with Ocado, a global leader in e-commerce solutions.
We will work with Ocado to build the most strategic and sustainably profitable e-commerce infrastructure in Canada, offering our customers the biggest online selection, freshest products, and most reliable delivery available anywhere on the planet.
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